Terms and Conditions

TGFB Guarantee

 

The Good Food Bakery (TGFB) will provide a professionally crafted, hand-baked product in a timely manner as specified in the invoice. I appreciate your business and am honored that you have chosen TGFB for your special celebration. I guarantee that the flavors, size, and general design elements will be met as outlined. If you are not satisfied with the product(s) please let me know at the time you receive your order. Once your order is accepted, refunds will not be considered based on product type or design. 

 

Allergy Disclaimer

 

TGFB will clearly label all products with their ingredients. Please be aware that although I have strict processes in place to prevent cross-contact there is still a slight risk of the presence of any allergen. Please carefully read all labels and use your best judgement regarding your personal allergy sensitivity. The customer accepts all liability regarding health outcomes from consuming TGFB products. 

 

Cancellation/Refund Policy

 

Payment in full is required to secure your order, although a full refund may be granted up to 7 days before the pre-arranged order pick-up date. A partial refund (of labor costs only) may be granted up to 2 days prior to product pickup at TGFB discretion. No refunds are possible within 48 hours of product pick-up. 

 

TGFB strives to offer the highest-quality baked goods. All items are baked from scratch with natural ingredients and no preservatives and are therefore at their best within 24 hours of customer pick-up. Although some items will keep in the freezer with good results, TGFB does not guarantee product quality after 24 hours of customer pick-up. TGFB may consider a store credit or refund if the product is brought back to me within 24 hours and the quality of the item is determined not to meet my standards.

 

Care and Handling

 

TGFB is not responsible for any damage to the product after it leaves the possession of TGFB. This includes client transportation of the product and proper storage once at its destination. Transport all products with care on a secured level surface, generally in the trunk or on the floorboard of a car. Most baked goods are best consumed at room temperature, unless noted differently on product packaging. Note, all products are best when consumed within 24 hours of pick-up. 

 

Photographs and Marketing

 

TGFB respects the privacy of all my clients. I will not disclose the identity of clients (photographs of people, last names, event details, contract details) without permission. I do, however, reserve the right to photograph baked goods and use those photos on TGFB website, social media, or marketing materials. I also reserve the right to use any photographs for display or promotion without compensation to you.

 

Thank you for your business!